ACFR Requests & Inquiries
Requests for medical records should be submitted through the JustFOiA web portal.
Submit by email: ACFRrecords@alachuacounty.us (Send with encryption to ensure security of private health information)
Requests for medical records may also be submitted by email, fax, USPS mail, or inperson. Verbal requests for medical records are usually not permitted.
Who can request medical records?
The patient, or parent of a minor patient, can request ambulance records. Legal representatives or attorneys may also request records with proper authorization from the patient or parent.
Law enforcement agencies may be exempt from obtaining authorization from the patient or parent. You may contact our office for additional guidance on making these requests.
- Attorney requests should generally include the following:
- Letter of Representation (Letterhead)
- HIPAA Release Form signed by the patient
- Patient’s name, date of birth and last four of SSN#
- The date of service(s)
- Type of records being requested
- Ambulance report(s)
- Invoice
- Both
Requests for a new construction inspection can be submitted through the following link:
ALL Requests may also be submitted by fax, USPS mail, or in-person.
- Mailing Address: Alachua County Fire Rescue PO Box 5038 Gainesville, FL 32627-5096
- Fax: (352) 384-3157
- Phone: (352) 384-3150
Time frame to produce records
Most requests can be prepared in 7 – 10 business days. Larger requests may take up to 14 business days.
Cost to produce records
Generally, there is no charge to produce records. Larger requests, for multiple service dates or patients, may result in a fee. The fees are outlined in the current Alachua County Fee Schedule which can be found here.